Frequently Asked Questions

Choose from any of our flexible weekly plans — 3, 5, or 10 meals per week — then select your desired meals!

 Yes! You’ll get to choose your meals from our weekly rotating menu when placing your order.

Orders must be submitted by Wednesday at 11:59 PM (PT) to be available for pickup/delivery on Saturday.

All meals are freshly prepared on the same day as your scheduled delivery or pickup. We prep, cook, package, and freeze the meals to ensure they stay safe and delicious until you receive them..

If you forget to place your order, we will create a chef-curated box with a balanced mix of the most popular current dishes of the week that align with the dietary preferences you provided during sign-up.

 All meals are cooked fresh in a certified home kitchen and frozen immediately to lock in taste, nutrients, and freshness.

 Both! Most of our meals are vegetarian and high in protein. We also offer many vegan options — check the weekly menu for labels.

We label common allergens on all meals and on the website when you place your order. If you have any special dietary requirements, please contact us and we will do our best to ensure a safe and enjoyable experience.

No. Our meals are made with clean, wholesome ingredients and no artificial preservatives.

 Absolutely. You can pause or cancel your plan anytime from your account settings — no fees, no hassle.

No. All our plans are flexible, with no long-term commitment required.

 We accept all major credit/debit cards, Apple Pay, and Google Pay..

 We accept all major credit/debit cards, Apple Pay, and Google Pay..

 Customers will be charged on Thursday morning after they’ve made their meal selection by Wednesday at 11:59 PM (PT).

 If you have selected auto-renewals in your payment plan, subscriptions will auto-renew until you pause or cancel.

You can view your past orders or receipts in the Payments and Billing section. 

 We will notify you as soon as possible so you can update your payment information. You will have until 10:00 AM (PT) on Thursday morning to resolve the payment issue before your order is canceled.

Yes, refunds are available if you cancel your order before 10:00 AM on Thursday morning. 

Yes, refunds are available if you cancel your order before 10:00 AM on Thursday morning.